September 24, 2013  ·  Lessig  · Reblogged from  Tumblr

I bought a product at CVS online. They emailed me a request that I review the product on their site. I did. I didn’t like the product, but I complied with every single requirement for comments. Today I got a polite email telling me they had rejected my comment. When I clicked on the link to “contact us,” 404’d.

So when you see a certain glow on the CVS site, remember, it is carefully edited. 

(Original post on Tumblr)