September 25, 2004 · Lessig
A couple months ago, I bought this cool new phone by Audiovox — the CMD8900. The speaker then quit working. I returned it to the store I had bought it at (New Wireless, 107 West Portal Ave) at the end of August. Last week, when it was still not back, I called and asked why. New Wireless informed me all Audiovox repairs take “30 to 45 days.” I found that hard to believe, so I went to the Audiovox website, and posted a question asking whether that was true. A week later, no response still.
So though I have spent over $60 for wireless service this month, I’ve had no wireless phone. And indeed, if this is Audiovox’s policy, it is a really good reason not to rely upon that company. Unless of course, your cell phone is just a toy which you don’t really need, and you don’t mind spending scores of dollars for service that you cannot use.